Get to know your label
Labels & dietary preferences
Check serving sizes, capsule ingredients, allergens, and dietary preferences.
Are the ingredient amounts on my NEOtrition label per capsule or per full serving?
Ingredient amounts in Supplement Facts relate to the stated serving size. Check that before counting capsules.
What are the “other ingredients” in NEOtrition products, and why are they included?
Other ingredients can include the capsule shell and materials used to make the product. Read this list alongside Supplement Facts.
How can I check whether a NEOtrition product is vegan or vegetarian?
Check the whole formula, including the capsule and other ingredients, for the dietary standard you follow.
How can I check a NEOtrition product for allergens and possible cross-contact?
Read every ingredient and ask about the exact allergen you need to avoid, including possible cross-contact.
How do I check whether a NEOtrition product is gluten-free?
Look for a gluten-free statement on the exact formula. Wheat-free, vegan, and gluten-free are different claims.
Are NEOtrition ingredients non-GMO or organic, and where can I verify those claims?
Check whether the claim covers an ingredient or the complete product, and ask about any named certification.
How can I tell whether a NEOtrition formula contains caffeine or other stimulants?
Review the full ingredient list and ask for the caffeine amount per serving when stimulant content matters to you.
Where can I find the lot number and expiry date on my NEOtrition product?
Look for LOT, Batch, EXP, or Expiry markings on the bottle and carton. Send photos if a code is unclear.
CONTACT OUR TEAM
Still have a question?
Our team can help with your product or order. Send us your question and include your order number if you have one.