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Terms of Service

Terms, clearly organized

The agreement behind your visit and purchase.

Welcome to NEOtrition.co. By accessing our website, creating an account, or placing an order, you agree to these Terms of Service. If you do not agree with any part of these terms, do not use the site or purchase from us.

Last updated: November 2026
Eligibility 18 or older You must be at least 18 years old to purchase products.
Product context Supplements, not drugs Our products and website content do not replace medical advice.
Your agreement Use, account, or order Accessing the site, creating an account, or placing an order means you accept these terms.
Who may purchase

Eligibility

You must be at least 18 years old to purchase products from NEOtrition. By placing an order, you confirm that you are 18 or older and that the information you provide is accurate and complete.

Please read before use

Important Health & Product Disclaimer

NEOtrition sells dietary supplements and related nutrition products.

Not drugs

These products are not drugs.

No disease claims

They are not intended to diagnose, treat, cure, or prevent any disease.

FDA statement

The statements on this website have not been evaluated by the U.S. Food and Drug Administration (FDA).

Health guidance Nothing on this website is medical, nutritional, or professional advice.

Always consult a qualified healthcare provider before starting any new supplement, especially if you are pregnant, nursing, taking medication, have a medical condition, or have any health concerns.

You are solely responsible for determining whether a product is suitable for you. We strongly recommend speaking with your doctor before use.

We make no claims or guarantees about specific results. Individual responses to supplements vary widely based on many factors outside our control.

At checkout

Orders, Pricing & Payment

  • Prices are shown in U.S. dollars and may change at any time without notice.
  • We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, unusual order patterns, or shipping restrictions.
  • Payment must be completed at checkout. By placing an order, you authorize us (and our payment processors) to charge your selected payment method.
  • You are responsible for providing accurate billing and shipping details.
Delivery terms

Shipping

Shipping is governed by our Shipping Policy.

We ship within the United States and to many international destinations, excluding sanctioned countries and locations where reliable shipping is not reasonably available.

International orders: Customers are fully responsible for any customs duties, taxes, or import fees imposed by their country.
After delivery

Returns & Refunds

Returns and refunds follow our Return & Refund Policy.

Return window: Unopened products in original condition may be returned within 6 business days of delivery. Opened or used products cannot be returned. Please review the full policy before ordering.
Our content

Intellectual Property

All content on this website (text, images, logos, product names, designs, and related materials) is owned by NEOtrition or its licensors and is protected by U.S. and international intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from our content without prior written permission.

Using the website responsibly

Prohibited Conduct

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems or data.
  • Interfere with the website’s operation.
  • Submit false, misleading, or fraudulent information.
  • Scrape, harvest, or collect data from the site without permission.
Enforcement: We may suspend or terminate access for anyone who violates these rules.
What we do not promise

Disclaimer of Warranties

“As is” and “as available”

The website and all products are provided “as is” and “as available.”

To the fullest extent allowed by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

We do not warrant that any product will meet your expectations or produce any particular result.

Limits on responsibility

Limitation of Liability

To the maximum extent permitted by applicable law, NEOtrition and its owners, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or any loss of profits, data, or goodwill, arising from your use of the website or products.

This includes, without limitation, any claims related to allergic reactions, adverse effects, interactions with medications, or any health-related outcomes.

Total liability cap

Our total liability for any claim arising from a product or order shall not exceed the amount you actually paid for that specific product.

Some states do not allow certain limitations of liability, so some of the above limitations may not apply to you.
Claims arising from your actions

Indemnification

You agree to defend, indemnify, and hold harmless NEOtrition and its owners, employees, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the website or products.
  • Your violation of these Terms.
  • Your failure to consult a healthcare professional.
  • Any personal injury or health-related claim connected to the products.
  • Your violation of any law or the rights of a third party.
Resolving a disagreement

Governing Law & Dispute Resolution

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-law principles.

Step 01

Informal resolution

Any dispute arising out of or relating to these Terms or your purchase must first be addressed informally by contacting us.

Step 02

Individual arbitration

If the dispute cannot be resolved informally, it shall be resolved through binding individual arbitration administered by the American Arbitration Association in accordance with its rules.

Class action waiverYou agree to waive any right to participate in a class action lawsuit or class-wide arbitration.
Future revisions

Changes to These Terms

We may update these Terms at any time. The revised version will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the new Terms.

We are here to help

Contact

Questions about these Terms can be sent to:

[email protected]

One final reminder

Use supplements responsibly.

Thank you for choosing NEOtrition. Please use our products responsibly and consult your healthcare provider when appropriate.

Email [email protected]

We welcome questions about these Terms.

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Strength values are not directly equivalent unless the ingredient, unit, source, and amount basis are also comparable.