AT A GLANCE
Return inspection usually takes 3–5 business days after receipt. After a refund is issued, allow 5–10 business days for bank or card processing.
Typical estimates, not guaranteed completion dates.
Once we receive your return, inspection typically takes 3–5 business days. An approved refund is issued after the item has been received and inspected under the return conditions.
After the refund is issued, allow a further 5–10 business days for your bank or card provider to process it. The refund goes to the original payment method.
Follow each stage of your return
Keep these records together:
- Your return authorization and order number.
- Your return tracking number and delivery confirmation.
- The message confirming the refund amount and issue date.
If more than five business days have passed since your return was delivered and you have no update, email [email protected] with the order number and tracking details.
If the refund has been confirmed as issued but has not appeared after ten business days, ask your payment provider to check the credit. The missing refund guide explains what information to use. Keep follow-ups in the same email thread.
REFERENCES
References & further reading
Find the product information, policies, and guidance linked to this answer.
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