AT A GLANCE
Eligible returns must be unopened, unused, sealed, and in their original packaging. Return within six business days and request authorization before sending anything.
A standard return is eligible when the product is unopened, unused, in its original sealed packaging, and in its original condition. Include the original packing slip or your order number with the return.
Opened or used supplements, broken seals, customer-damaged products, and items missing original packaging do not qualify. Products identified as sale, clearance, or final sale at checkout are also excluded from standard returns.
Start within the return window
Eligible products must be returned within six business days of the tracked delivery date. Request authorization immediately and ask us to confirm the shipping deadline for your return.
Email [email protected] with your order number, product name, delivery date, and reason for returning it. Wait for authorization and the return address before shipping anything.
If something arrived wrong or damaged
Tell us if the product arrived damaged, defective, or incorrect so we can review that issue. For damage or defects, contact us within 48 hours of delivery, keep the packaging, and email photographs. See the damage-reporting steps.
REFERENCES
References & further reading
Find the product information, policies, and guidance linked to this answer.
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