AT A GLANCE
Email [email protected] or use our support form. Include your order number or exact product name so we can help.
Contact details and support hours require confirmation before public launch.
Email [email protected] or use the support form. You can ask a product question before buying; an order number is only needed if your question concerns an existing purchase.
For an order, include:
- Your order number and the email address used at checkout.
- The product name and a short description of what you need.
- Your tracking number if the question is about a delivery.
For a product or packaging concern, add the lot number and best-by date when available. Email clear photographs of the label, product, and packaging if they help show the problem.
Find an answer while you wait
Search this Help Center for product, shipping, and return guidance. For questions about your own order, use email or the support form and include the order details listed above.
Keep your details secure
Include only the information needed to resolve your question. Never send passwords, verification codes, or full payment-card details. Reply in the same email thread if you need to add something, so your order details and updates stay together.
REFERENCES
References & further reading
Find the product information, policies, and guidance linked to this answer.
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