AT A GLANCE
Stop the supplement and seek healthcare advice. Get emergency help immediately for serious symptoms.
For urgent symptoms, use emergency services—not support chat.
Stop taking the supplement if you suspect it is causing a reaction, and seek advice from a healthcare professional. Do not take another serving to see whether the reaction happens again.
If you have trouble breathing, collapse, or another severe reaction, call emergency services immediately—911 in the U.S. or your local emergency number elsewhere. Get medical help before waiting for a support reply.
Keep the bottle and key details
When it is safe, keep the packaging and remaining product. Note the product name, lot number, expiry date, amount taken, and timing. Your healthcare professional may also need your medicine and supplement list.
Let NEOtrition know
After urgent medical needs are addressed, report the concern to our team. Include the product and order details, a brief description, and a way to contact you. Ask how to share any sensitive documents if they are needed.
Reporting in the United States
You can also report a suspected supplement problem to the FDA. You do not need to prove the cause before reporting a concern.
Do not stop prescribed medicines on your own; follow the advice of the professional caring for you.
REFERENCES
References & further reading
Find the product information, policies, and guidance linked to this answer.
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