AT A GLANCE
Your tracking number is emailed when the order ships. Allow up to 24 hours for tracking to activate, then check the carrier’s website.
We email a tracking number when your order ships. Open the shipping confirmation and follow the carrier link, or enter the number on the carrier’s official website. Check your spam or junk folder if you cannot find the message.
Allow up to 24 hours after the shipping notification for tracking to become active.
Check the latest status
If there is no shipping confirmation yet, your order may still be processing. Our usual processing time is 1–3 business days.
Once tracking is active, check the date and wording of the latest scan. International tracking may become limited after the parcel leaves the United States. A customs hold and a delivered-but-missing parcel need different follow-up:
Ask us to check an order
If tracking has not activated after 24 hours, or an update is unclear, email [email protected]. Include your order number, carrier, tracking number, and the status you see. A screenshot can help explain the issue.
REFERENCES
References & further reading
Find the product information, policies, and guidance linked to this answer.
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