AT A GLANCE
International delivery typically takes 7–21 business days after shipment. Allow processing time first; customs can add further delays.
Typical estimates, not guaranteed completion dates.
International delivery typically takes 7–21 business days after shipment, depending on the destination and local customs processing. Allow 1–3 business days for order processing before transit begins.
We email your tracking number when the order ships. Keep the confirmation and use the carrier’s official tracking page to follow the package.
If tracking becomes quiet
Tracking may become limited after a shipment leaves the United States. Customs processing can also take longer than the usual delivery window.
Check for a notice from the carrier or customs authority. If it asks for information or payment, verify the request through that organization’s official website or contact channel and follow its instructions.
If the expected delivery window has passed, email [email protected] with your order number, tracking number, and latest status. Include any carrier case reference or customs notice.
We cannot control foreign customs processing and are not responsible for packages delayed, held, or seized by customs. See what to do about a customs hold.
REFERENCES
References & further reading
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