AT A GLANCE
Review the purchase option at checkout before paying. Contact support about an existing recurring order before making changes or placing a duplicate.
Check the product page and checkout for any subscription or repeat-order option available for your purchase. Before choosing a recurring plan, review the amount, billing frequency, and instructions for changing or canceling it. Keep the confirmation for your records.
To repeat a one-time purchase, return to the product page and place a new order. Check the current formula, label directions, quantity, and price before buying again.
Help with a recurring order
If you believe you have an active subscription, find the original confirmation and follow any management link or account instructions it provides.
If you cannot find those details, email [email protected] with the checkout email and order or subscription reference. Explain whether you want to check the next charge, change the order, or stop future orders.
Wait for confirmation of the result. If you request cancellation, keep the confirmation that future recurring orders and charges have stopped. If a charge appears twice, use our payment troubleshooting guide.
REFERENCES
References & further reading
Find the product information, policies, and guidance linked to this answer.
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