AT A GLANCE
Check the label each time you reorder and compare ingredient amounts, serving size, and directions with your previous bottle.
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Review the label when a new bottle arrives, even if you have ordered the product before. Compare its full product name and strength with your previous bottle, then check the ingredients, amounts per serving, serving size, directions, and other ingredients.
Keep a photo of your current label and lot number. This gives you a useful reference when reordering and helps our team identify the version you have if a question arises.
If the new label differs from your previous bottle or the product page, contact NEOtrition support with clear photos of both labels, the lot numbers, and your order number. Identify the change you noticed so the enquiry can focus on that detail.
Use the directions printed for the bottle you are taking. If a change affects an ingredient or amount recommended by your clinician, share the new label with them before changing your routine.
REFERENCES
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