AT A GLANCE
Follow the bottle’s storage directions and ask about shelf-life information for the exact formula and packaging.
The expiry date and storage directions on your bottle belong together. Use your NEOtrition supplement within the labeled date and keep it under the conditions stated on that product.
If you would like to know how a formula’s shelf life was assessed, contact support with the product name and lot number.
Ask about shelf-life information
Request any available stability information for the formula and its packaging, including the storage conditions covered. Stability checks look at how product characteristics hold up over time; a test taken near manufacture answers a different question.
Looking after your bottle
Keep the product in its original labeled container, close it securely after use, and follow any specific temperature or refrigeration instructions.
If a bottle has been exposed to unusual heat or moisture, describe what happened and for how long. Include the lot number and photos of any visible changes. If you are unsure whether the product is still suitable to use, set it aside while you seek advice.
See storage guidance and what to do about an expired bottle for the next steps.
REFERENCES
References & further reading
Find the product information, policies, and guidance linked to this answer.
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