AT A GLANCE
Ask for available batch documentation with your product name, lot number, and a clear photo of the label.
Batch-report availability must be confirmed for your product.
You can request available certificates of analysis or batch test results from our team. Include the product name, strength, lot number, and a clear label photo. The lot number is especially useful for connecting the request with your bottle.
Identify your bottle
Photograph the label and the area showing the lot or batch code and expiry date. If you cannot find the code, send those photos and your order number so the enquiry can start with the product you received.
Read the report
Check the product or sample description, batch reference, report date, and laboratory details. Then review the tests performed and the recorded results against any stated specifications. Ask about an unfamiliar test name, unit, or result instead of guessing its meaning.
Tell us which detail you need
Tell us which result you need—for example, ingredient identity, strength, or a named contaminant—so we can identify any available report that covers it. If you are enquiring before purchase, send the product link and ask what reports are available.
REFERENCES
References & further reading
Find the product information, policies, and guidance linked to this answer.
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